Reservoir

Hello, my people,

Please, I need your help.

I have tried to start my Schlumberger license and I received this message:
2019/01/26 14:12:35 ERROR: Error in starting service. An operation has timed out. Check server logs for more details.
2019/01/26 14:12:35 ERROR: Exception Type: System.ServiceProcess.TimeoutException
2019/01/26 14:12:35 ERROR: Exception Message: Time out has expired and the operation has not been completed.
2019/01/26 14:12:35 INFO: 10% complete...
2019/01/26 14:12:35 INFO: service started

I checked the Diagnostic tab and the following message appeared there:
14:12:18 (slbsls) EXTERNAL FILTERS are OFF
14:12:18 (lmgrd) slbsls using TCP-port 27010
14:12:18 (slbsls) Serving features for the following vendor names:
slbsls slbfd lmslb
14:12:20 (slbsls) TCP_NODELAY enabled


Can someone suggest some possible solutions.

Thank you